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Documentation
Themes Documentation
Vetro Shopify Theme
A complete guide to setting up and customizing your Vetro store efficiently.
Athora Shopify Theme
Step-by-step instructions for installing and configuring your high-performance Athora Shopify store.
Kalles Shopify Theme
Master the Kalles theme with our detailed setup and customization documentation guides.
Gecko Shopify Theme
Learn how to configure your Gecko store settings and optimize your layout.
Unsen Shopify Theme
Comprehensive documentation for installing, managing, and customizing your Unsen theme storefront features.
Ecomus Shopify Theme
Easy-to-follow guide for setting up and maximizing your Ecomus theme conversion rates.
Elessi Shopify Theme
Everything you need to successfully launch and customize your Elessi-powered online shop.
Basel Shopify Theme
Build your dream store with this essential guide to Basel theme settings.
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Additionally, we also offer affordable store setup services based on our Shopity themes.
HIGH QUALITY COLLECTION
Grows your business
Feature-packed themes with dozens of demos, built-in tools, and the flexibility to build any kind of store. Purchase directly from The4.
THEME STORE COLLECTION
Premium Shopify Themes by The4
Every theme passed Shopify's editorial review for performance, accessibility, and design quality. Available exclusively on the Shopify Theme Store.
Frequently asked questions
Still looking for an answer?
How do I get started to use the product?
First, you need to extract the download folder from ThemeForest and upload the theme file in it to your Shopify store and follow the documentation at https://support.the4.co/collections
What Does Support Cover?
Our support covers getting setup, trouble using any features, and any bug fixes that may arise. Unfortunately, we cannot provide support for customizations or 3rd party apps. If you need help with customizations of your theme then you should enlist the help of a developer.
What Is The Support Schedule?
We try our best to monitor the forums around the clock, however, this is not always possible due to different timezones. We check tickets all throughout the day but reply times can be up to 24 hours Monday-Friday, and 24-48 over the weekend.
How to use a support system?
Please check our guide here https://support.the4.co/articles/how-to-use-the-support-system
