{"product_id":"shopify-maintenance-support","title":"Shopify Maintenance \u0026 Support","description":"\u003ch2\u003eKeep your Shopify store fast, current and worry-free\u003c\/h2\u003e\n\u003cp\u003eStores break quietly — an app update, a theme change, a checkout glitch. The4's maintenance plan keeps your store updated, monitored and fixed by the team that builds themes for 48,000+ merchants.\u003c\/p\u003e\n\u003cp\u003eYou run your business. We keep the store healthy.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eBest for\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eBusy merchants without an in-house developer\u003c\/li\u003e\n\u003cli\u003eStores that can't afford downtime\u003c\/li\u003e\n\u003cli\u003eBrands that want a reliable team on call\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhat's included\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eTheme updates\u003c\/li\u003e\n\u003cli\u003eSmall tweaks and content changes\u003c\/li\u003e\n\u003cli\u003eBug fixes\u003c\/li\u003e\n\u003cli\u003eApp conflict resolution\u003c\/li\u003e\n\u003cli\u003eUptime and speed monitoring\u003c\/li\u003e\n\u003cli\u003ePriority support\u003c\/li\u003e\n\u003cli\u003eMonthly summary report\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhat's not included\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eLarge new features or redesigns (quoted separately)\u003c\/li\u003e\n\u003cli\u003ePaid app subscriptions\u003c\/li\u003e\n\u003cli\u003eMarketing or ad management\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eHow it works\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003ePick a plan\u003c\/strong\u003e — Choose a tier that fits your store.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOnboarding\u003c\/strong\u003e — We audit your store and set a baseline.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOngoing support\u003c\/strong\u003e — We handle updates, fixes and tweaks each cycle.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReport\u003c\/strong\u003e — You get a summary of what we did.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cstrong\u003ePlans:\u003c\/strong\u003e billed monthly or quarterly; scope scales with the plan tier, confirmed before you start.\u003c\/p\u003e\n\u003ch3\u003eWhy The4\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e4.97★ support rating across 4,200+ reviews\u003c\/li\u003e\n\u003cli\u003eThe same team that builds your theme\u003c\/li\u003e\n\u003cli\u003e7 years building exclusively for Shopify\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFrequently asked questions\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eHow much does it cost?\u003c\/strong\u003e\u003cbr\u003ePlans start at $500 per cycle. Scope and cadence are confirmed before you start.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat's a cycle?\u003c\/strong\u003e\u003cbr\u003eMonthly or quarterly, depending on the plan you choose.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCan I cancel anytime?\u003c\/strong\u003e\u003cbr\u003eYes.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHow fast do you respond?\u003c\/strong\u003e\u003cbr\u003ePriority response, confirmed in your plan.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDoes it cover any theme?\u003c\/strong\u003e\u003cbr\u003eYes — most Shopify OS 2.0 themes.\u003c\/p\u003e","brand":"The4 Official Site","offers":[{"title":"Default Title","offer_id":51975038697768,"sku":null,"price":500.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0959\/8091\/2936\/files\/pr-service-1.jpg?v=1779852793","url":"https:\/\/the4.co\/vi\/products\/shopify-maintenance-support","provider":"The4 Official Site","version":"1.0","type":"link"}