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Ask a Question – An Useful Feature

Whats is the Ask a question Feature?

This function will help you collect customer information and problems that customers encounter when buying.

Ask a question

First, this function will collect necessary customer information such as full name, email, phone number and customer inquiries. You can use these customer information to create surveys to improve your store’s service quality. Note: You should not collect customer information to sell to a third party because it will violate some laws (depending on the country you live in).

When collecting customer issues, you can easily handle them and email or phone the customer back. Thus, you can create more trust for customers and create more intimacy and connection between customers and sellers. After buying, customers will prioritize your store first because of the quality of service.

How to config it?

Size Chart, Delivery,…
Enable option and result

Information and customer inquiries will be sent to the email you registered to create the store.

In this article we have provided you with a new functionality and hope you can attract customers and create trust for your customers. Make your customers becoming clients

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